Community animation and moderation
Community animation and moderation on your social networks: replies, conversations and kindness. Eloïse, freelance community manager in Lille.
I answer comments and messages, animate the community and moderate with care. Your brand stays present, approachable and attentive.
A community needs tending
Posting is not enough: the people who follow you expect an answer. I animate your community day to day by replying to comments and messages, in your brand's voice.
Caring moderation
I moderate calmly and clearly: answering questions, handling remarks, reporting what needs to be reported. Your brand stays present, approachable and attentive, even when a discussion gets delicate.
In practice
Together we define the tone, the special cases and the situations to escalate to you. Based in Lille, I work on site or remotely.